Order cancellation
You may cancel your orders only in the following cases:
- If you have completed the online order, but the product has not yet shipped, you can call 210-3611354 or 210-3622860 and one of our associates will proceed to the cancellation of your order.
Frequent Asked Questions:
-Has my order been shipped?
- What is the status of my order?
- When will I receive a product that has not been sent yet?
- My order never arrived.
- An item is missing from my order.
- Missing pieces of a particular product.
- Will I get a receipt for buying online?
Please call us at 210-3611354 or 210-3622860 or contact us via the contact form, stating your order number and a phone number.
In order to be informed on the status of your order, login and click on "Order Status"